Protecting Our Members

During this time of uncertainty surrounding the spread of COVID-19 in Connecticut, we wanted to reassure you that we are taking all necessary steps to ensure you will have access to your account information and cash in the event we have to close any of our branch locations.

The health and safety of our staff and our members is of paramount concern. Currently, we are keeping branches open and taking proactive steps to serve you safely. These actions include regularly sanitization of surfaces in our branches and monitoring staffing to maintain service levels and prevent any delays or disruptions.

While closing our branches is not currently anticipated, we must be prepared in the event a more severe health risk presents itself.

We encourage all members who are not enrolled in the following services to do so now:

Online Banking
Mobile Banking with Mobile Deposit
BillPay
eStatements

These remote banking services will help you manage your finances during any delay or interruption of traditional branch services.

Please use the links above to learn more about each of these services and enroll online. If you need assistance with any of these services or have questions, please call our Main Office at 860·527·6663 or email memberservice@hartfordfcu.com.

Hartford Federal Credit Union understands that there may be instances where members find themselves facing financial difficulties as a result of this ongoing situation. Should you be impacted, we encourage you to reach out to discuss how we might be of assistance.

We continue to monitor developments and will provide updates should a material change to Credit Union operations be necessary. We will continue to communicate through email as well as posting information on our website and Social Media.

Please know that we are here to assist you through difficult times, now and in the future.